Shipments cover exclusively the European Union and Switzerland.
All orders are prepared and handed over to the carrier within a maximum of 3 working days after payment confirmation. A confirmation email including a tracking number is sent as soon as the order is dispatched.
Standard delivery is free for all orders bound for the European Union and Switzerland. Shipments are entrusted to recognised carriers such as Colissimo, DHL or UPS.
The tracking number provided lets you follow the delivery in real time on the carrier's website.
Customers have 15 calendar days from the date of receipt to request a return or an exchange. The work must be returned intact, in its original packaging. Return shipping costs are borne by the buyer.
After inspection of the returned work, a full refund, excluding return shipping costs, is issued within a maximum of 14 days, to the original payment method.
For any question regarding your order, you can write to us at [email protected], Monday to Friday from 9am to 6pm (Paris time).